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Cincinnati Rug Cleaning and Rug Repair

Your area and Oriental rugs deserves the best care and cleaning available. We provide gentle, effective rug cleaning that will extend the life of your rug. Additional services are available that can help freshen, protect, and restore your rugs.

If you live in a 10-mile radius of our store located at 9350 Kenwood Rd, we will pick up your rug for cleaning, then return it and spread it back for $50.

Our Rug Cleaning Process

When we receive your rug or pick it up from your home, we start with a thorough inspection and document any areas of concern that you may have or we identify. This ensures we meet your expectations and your rug is cleaned effectively.

Before washing, we thoroughly remove all dust and grit from the backing up. This critical step maximizes the effectiveness of the cleaning process and is essential to your family’s health.

We wash your rugs using surfactants that are biodegradable, environmentally friendly, and safe for wool, silk, and dye. We carefully clean your rug, giving special attention to spots, fringe, and heavily soiled areas. Your rug is hand washed and thoroughly rinsed.

Quick, careful drying is essential to ensuring that your rug looks its best. Our extractors remove more than 90% of the water. This speed up the drying time and prohibits bleeding and browning. Your rug is carefully manicured, brushed, and dried in our humidity-controlled dry room.

After drying is completed, each rug is vacuumed and then spot treated for any stains that may not have come out during the wash. Fringes are carefully inspected and may be redone in order to look their best. The team member who completes the final inspection signs off on that tag.

Our Rug Cleaning and Repair Capabilities

The Rug Gallery has an expert rug repair department that is well stocked with hundreds of colors of wool and all the findings necessary to keep your rugs in excellent condition. Our skilled hands can repair worn or damaged edges and ends, which are often the first to show signs of wear.

We can overcast ends to prevent further unraveling, hand sew new fringes, or rewrap worn edges. By promptly attending to any areas that need attention, we can not only prevent further damage to your rug, but also help you avoid a more costly repair in the future.

Rugs that have been damaged can be restored through proper rug cleaning applications and correct repair procedures.. Professional repair and specialized cleaning is recommended for:

Schedule your rug cleaning or repair today!

We offer a $50 pick up fee for cleaning and repairs within a 10 mile radius of the store that includes pick up, delivery and spreading.

The Rug Gallery Rug Resizing

Rug Resizing

Maybe you have moved and your much-loved rug is now too large. Or maybe you would like to move it to a new room in your home. Reducing rugs in size is one of our specialties. Our expert fabricators can resize your rug in our facility located in the back of our showroom.

A rug with worn fringes in need of professional repair

Worn Fringes

There are a couple of options when it comes to repairing worn fringe. One is to remove the fringe and serge the ends, leaving the rug fringe-free. Another option is to use replacement fringe. Finally, we can do what’s called an overcast. This involves pulling out part of the pile and wrap-stitch around every thread of the warp sticking out, which holds it in place and creates new fringe.

Rug with tear being professionally repaired using knotting method

Holes and Tears

Fixing holes depends on the size of the hole and how good the rug is. If possible, we weave it with either new yarn or with saved patches from an old rug. Another solution is to darn the hole. Tears are usually a little easier to repair. We put the warps or west back into them, which is what holds the rug together.

Colorful rug with moth damage

Moth Damage

Our treatment is not a pesticide and is safe for your family and pets. The larvae reject the taste of the wool when this treatment is applied. To monitor if you have any activity in your home call and ask us about Pheromone Traps.

Floral needlepoint design on gray rug showing loss of shape

Loss of Shape

Rugs such as classic Orientals, Aubussons and Needlepoints can stretch and lose their shape. Rugs can have a flaw in their weaving, and may not lie flat on the floor. Utilizing a specialized technique of carefully stretching the carpet called blocking, we can rectify these types of problems.

Brown carpet covered in mold and mildrew in need of repair

Mold or Mildew Remediation

Before tossing a rug out that has suffered mold or mildew damage, bring it to us as quickly as you can. We’ve had success using different treatments with different chemicals in mold and mildew extractions.

Small brown and white dog sitting next to pet stain on blue and white rug in need of cleaning

Pet Stains

Pet accidents can cause permanent damage to the wool fiber or dye, especially if left untreated. Rug cleaning with special enzyme soaks and intense rinsing to remove the stains can prevent these contaminants from causing further damage. Stain removal and color restoration are possible.

Colorful rug with geometric patter showing pile wear in need of repair

Pile Wear

All carpets have a specific pile direction that can be lost over time. Known as pile pooling, shading or reversal, this is a common issue thanks to heavy furniture and trampling feet. Using a variety of methods, we can help bring your carpet pile back to life.

Closeup of raveling on an Oriental rug in need of repair

Unraveling, Pulls, and Snags

While there are a lot of “home remedies” for repairing snags and unraveling on carpets, it’s best to leave this repair to professionals. We will assess the length of the pulled or unraveled threads for the best method of repair. This may include cutting away the loose pieces or re-weaving them back into the rug.

Fingers holding cigarette next to rug causing odors


Using a special treatment, we can remove the smell of mildew, pets, smoke and soot. Our process removes the source of the odor and is not a fragrance to mask the odor. Your rug will be returned to you smelling fresh and clean.

Green wool rug with colorful floral pattern treated with wool protection spray

Wool Protection

We have used Solar Seal Sunfade and Stain Protection for many years with excellent results. It is helpful in preventing permanent staining.

In many cases, restoration through rug cleaning and repair can make your rug look like new. Heirloom rugs can often be rejuvenated and returned to their classic appearance. Contact The Rug Gallery today and let us get your rugs looking new again. We’re located in Blue Ash, OH on Kenwood Road near the Sleep Bee Cafe.